THE DIGITAL CONCIERGE APP FOR MODERN
GUEST EXPERIENCES
Help Your Guests
Live Like Locals
The Frictionless Guest App is a personalized digital
concierge app that lodging professionals provide to
their guests so they can recommend unique local
places to eat, play, and shop during their stay.
Today’s travelers want more than just a place to stay. They want to
connect with a destination – live like locals – and have authentic,
memorable experiences.
Giving each guest the same rundown over and over takes time. When things get busy,
those little service details often get missed. Our digital concierge app solves that by
turning your expertise into a 24/7 guide guests can access instantly.
The Frictionless Guest mobile App provides lodging professionals with a unique solution that saves time, stops repeat
questions, ensures guests a phenomenal visit off property, and even guarantees that staff provide excellent recommendations
to guests.
It serves as both a virtual concierge platform and a personalized guest experience tool, helping you stand out in a competitive
market while reducing operational strain.
Stop answering the same questions
time and time again.
The Frictionless Guest App
has your curated recommendations.
The digital concierge app ensures
every guest receives VIP treatment.
Staff no longer need to memorize
recommendations or repeat
directions.
When guests create fantastic
memories offsite they book their
return trip and bring friends.
It is 6 to 7 times more expensive to
acquire a new customer than to keep
an existing one.
Loyalty
Create private VIP experiences for
your guests by partnering with your
favorite businesses and promoting
through your concierge app.
How Our Digital
Concierge App
Works
Enter your personal recommendations for things to do and places to go straight to the App.
Guests easily access Frictionless Guest App information and choose authentic, memorable experiences based on your curated recommendations.
Build connections for guests to local businesses by providing your insider information and recommendations right at their fingertips.
Hospitality is Personal.
Your Technology should
be too.
“We created Frictionless Guest app to help lodging professionals share the local
knowledge that makes each stay remarkable without adding more work to an
already busy day.”
The Frictionless Guest App delivers easy-to-use digital concierge services that streamline
communication and elevate the guest experience.
Easy Set Up & Onboarding
The Frictionless App team will walk you
through the setup process and you’ll be
operating the App like a pro in no time.
Anytime
Log into your account dashboard anytime
to update your recommendations.
The Frictionless App team will walk you
through the setup process and you’ll be
operating the App like a pro in no time.
With the Frictionless Guest App messaging
feature, you can easily connect with your
guests from anywhere, any time.
No Need to Download an App
Access the App anytime without
downloading anything onto your phone.
Need help? No problem. We’re here for
you if you need help from onboarding
to future support.
What Our Customers Are
Saying
“Having an app that provides curated information in a digital format is key and the Frictionless Guest App allows my guests access to my recommendations prior to arrival so they can better plan their trip.”
Owner/Innkeeper, Bottger Mansion of Old Town, Albuquerque, NM
“Guests really appreciate getting a great compilation of places to go and I’m able to save some of my valuable time when guests ask for my recommendations.”
Owner/Innkeeper, Purple Mountain Bed & Breakfast, Crested Butte, CO
“The Frictionless Guest App is an extension of our personalized, face-to-face guest services and allows us to essentially be with our guests when they are not on the property.”
General Manager, The Biltmore Greensboro Hotel, Greensboro, NC
“Our personalized Frictionless App actually helps us build loyalty and guests feel like they’ve got a back door to local secrets.”
Owner/Innkeeper, Rachael’s Dowry Bed and Breakfast, Baltimore, MD
Starts at just $19/month
“Guests really appreciate it [App] … and I’m able to save some of my valuable time when guests ask for my recommendations.”
~ Chris
We’re so confident that you and your guests will love it, there’s no contract required!
Ready to get started?
Contact us today!